Solution — Service Contract Management

For automaker captives that provide service contracts and other soft options, revenue growth lies with the ability to simplify the dealer's sales process. Making it easy for dealers to understand policy options and quickly retrieve accurate rate quotations sells more contracts. Automated contract and claim submissions add efficiency to these processes by reducing costs for dealers and administrators alike.

The Challenge
  • Complicated, paper-based policy and quotation process for dealer
  • Contracts not represented in dealer’s menu selling system
  • Dealer quoting errors
  • Several different menu selling systems in dealerships
The Solution
  • Receive accurate customer/vehicle information from dealers
  • Provide accurate rate/plan information directly into dealer F&I menu applications
  • Integrate all F&I menu systems used by dealers
  • Automate the application submission and acknowledgement process
  • Automate the claim submission and acknowledgement process
  • Generate eContracts
The Benefit
  • Increase contract revenue
  • Increase dealer F&I revenue
  • Improve the contract attach rate across all cars sold
  • Higher renewal rates for expiring plans
  • Decrease costs of processing contract submissions and claims

For more information about the Oxlo Service Contract Management Solution, please click here.