Real-time integrated business processes require a real-time network — and real-time networks require monitoring and management around the clock. To optimize business efficiencies, and ensure the level of service customers expect, Oxlo incorporates the following procedures into its 24/7 network management:

• Monitors all transactions from point to point on the network, ensuring all messages are delivered to the intended recipients, and proactively resolving issues in real-time when they arise.
• Monitors key systems within the network, including endpoints, notifying system owners and affected parties when failures occur and proactively supporting the resolution including reconciliation of interrupted processes.
• Evaluates and updates the network hardware and software routinely to ensure the highest levels of service in the industry.
• Coordinates business process workflow through automated responses — for example, if an order acknowledgement is not returned within a specified time, then Oxlo can initiate escalation procedures to ensure the business process completes appropriately.